Burlington Transit Strategic Plan

The City of Burlington is working on our Transit Strategic Plan for 2026-2030. This plan will help us grow and improve our transit services over the next five years.

The good news is that we’re not starting from scratch! We will start the 2026-2030 Transit Strategic Plan based on the transit work we did over the past five years as part of our last plan. In this last plan, called the Five-Year Business Plan (2020-2024), we made improvements like:

• using a grid to plan our routes
• increasing the frequency of our buses
• increased the number of buses to support service growth
• investigated sustainable fleet options including electric and hybrid options
• introduced fare strategies

These changes helped grow transit ridership by 48 per cent to 3.6 million in 2024. 

In this new plan, we’re focused on how Burlington Transit can help support you and the City as we grow. This means looking at making transit easier to use to get you where you need to go and looking at how our service can improve; and ensuring financial sustainability of the system. 

We want to hear from you! As we work on this new plan over the next few months, we will be asking you to share your thoughts. We want you to let us know what’s working and what needs to be improved to encourage you to use Burlington Transit. 

Personal information being collected in this survey is collected under the authority of the Municipal Act, 2001, S.O. 2001, c. 25 and disclosure of responses will be governed by the Municipal Freedom of Information and Protection of Privacy Act, R.S.O. 1990, c. M.56. Personal information will be used to inform the Burlington Transit Strategic Plan of the diverse backgrounds of survey participants and ensure inclusive representation. Your personal information is confidential and survey responses will only be reported in a de-identified, aggregate manner. They may be included in a corporate dashboard or Council report to highlight the range of perspectives gathered. For questions regarding the collection, use and disclosure of this information,  please contact the Manager of Engagement & Marketing at getinvolved@burlington.ca. The survey is available in print, alternative formats or with communication support by contacting getinvolved@burlington.ca