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Parking Payment & Wayfinding Survey

Downtown parking payment and wayfinding systems are being updated, and we want to hear from you.

This survey is designed to gather feedback from residents, visitors, and downtown users to help shape future parking solutions that are modern, convenient, intuitive, and responsive to the needs of our community. Your input will help improve the overall parking and customer experience in downtown Burlington.


Personal information being collected in this survey is collected under the authority of the Municipal Act, 2001, S.O. 2001, c. 25 and disclosure of responses will be governed by the Municipal Freedom of Information and Protection of Privacy Act, R.S.O. 1990, c. M.56. Personal information will be used to inform Transportation staff of the diverse backgrounds of survey participants and ensure inclusive representation. Your personal information is confidential and survey responses will only be reported in a de-identified, aggregate manner. They may be included in a corporate dashboard or Council report to highlight the range of perspectives gathered. For questions regarding the collection, use and disclosure of this information,  please contact the Manager of Engagement & Marketing at getinvolved@burlington.ca. The survey is available in print, alternative formats or with communication support by contacting getinvolved@burlington.ca

1.  

How often do you park in downtown Burlington?

2.  

The last time you paid for parking, how did you pay?

3.  

If you could not use cash payment at some parking locations, how would that affect you?

4.  

Which payment methods should the City of Burlington parking offer? (Select all that apply)

5.  

Are there any issues when you pay for parking? (Select up to 3)

6.  

Are there any issues when you look for parking? (Select up to 3)

7.  

Which improvements would make parking better for you? (Select up to 3)

8.  

If another mobile vendor were available for Mobile payments, what would you prefer to use?

9.  

What would help you find parking faster? (Select up to 3)

10.  

Which best describes you?

11.  

What age group are you in?

Select option
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