RCC community group surveys

You gave us your valuable feedback on the City's Relationship Manager role last September 2024. Our goal has been to clarify and enhance this role to ensure the best possible experience for you—our program providers—as well as for our internal staff and stakeholders.

Since then, the team has been working diligently to address the key themes that emerged from your feedback. We’re now inviting you to share how things are going from your perspective, following the changes made.

Your insights will help us find the strengths, weaknesses, opportunities, and challenges within the current role, measure satisfaction levels, and pinpoint any issues you may have had. This survey will also help us raise awareness and understanding of the Relationship Manager’s responsibilities and align their workload with the needs and expectations of our community. Your participation is essential in shaping a more effective and supportive partnership moving forward.

Your participation in this survey is voluntary.  Individual responses will be kept confidential. Non-identifiable summaries of responses may be developed and shared publicly.  For questions regarding the collection, use and disclosure of this information,  please contact jennifer.spence@burlington.ca The survey is available in print, alternative formats or with communication support by contacting getinvolved@burlington.ca