Significant Tree Maintenance Rebate Pilot Program – Feedback Survey

The City of Burlington is seeking feedback to help evaluate the success of the Significant Tree Maintenance Rebate Pilot Program. Your input will help shape potential future phases of this initiative.

Launched in early 2025, the pilot program helped residents maintain significant trees on their property by subsidizing 50 per cent of maintenance costs, up to $1,000 per tree, per property. The pilot program was approved by Council with a $25,000 budget funded through the City’s Green Initiatives Reserve Fund.

Results from this survey will help shape a report to Council early next year to determine if the program was successful and whether it should be expanded, made permanent, or ended.

The City is seeking feedback to help evaluate and improve the Significant Tree Maintenance Rebate Pilot Program. Your input will help guide potential future phases of this initiative.

The pilot was launched to assist residents in maintaining significant trees on their property. It was approved by Council in early 2025, with a $25,000 budget funded by the City’s Green Initiatives Reserve Fund.

This survey doesn't intend to collect personal information and disclosure of responses will be governed by the Municipal Freedom of Information and Protection of Privacy Act, R.S.O. 1990, c. M.56. For questions regarding the collection, use and disclosure of this information, please contact Melissa.Torchia@burlington.ca .The survey is available in print, alternative formats or with communication support by contacting getinvolved@burlington.ca

Which of the following best describes your experience with the Significant Tree Maintenance Rebate Pilot Program?

I successfully applied and received the rebate

I applied but was not approved

I did not apply, but I’m a resident interested in the program

How many trees over 20cm do you have on your property?

None

1 - 2

3 - 4

How many of those trees are 75cm or greater?

None

1 - 2

3 - 4

How important do you think it is for the City to support tree maintenance on private properties through rebate or incentive programs?

Very important

Important

Neutral

Low important

Not important at all

In your opinion, what would make this program more effective or accessible in the future?

Maximum 20,000 characters

0/20,000

If changes to the program could occur, which would you prefer?

An increase in the number of trees allowed per property (currently one) using the same total funding

An increase in total program funds, but still limit to one tree per property

No change – keep the program as it is

Tell us other maintenance actions not originally included in the program you would like to see? Note tree removal is not a maintenance action.

Maximum 20,000 characters

0/20,000

Would you be interested in applying for a future round if the program expands or continues?

Yes

Unsure

How did you first hear about the Significant Tree Maintenance Rebate Pilot Program?

City website

Social media

Newsletter / email update

Word of mouth

Qualified tree professional

Other (please specify)

10.

How clear and easy to understand was the information provided on the City’s website about the program?

Very clear

Clear

Not clear at all

11.

What ward do you live in?

Ward 1

Ward 2

Ward 3

Ward 4

Ward 5

Ward 6

12.

How helpful were the guides and supporting documents (e.g., photograph guide, Invoice examples, etc.)?

Very helpful

Helpful

Not helpful at all

13.

Do you have any additional comments or suggestions about the Significant Tree Maintenance Rebate Pilot Program?

Maximum 20,000 characters

0/20,000