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Business Service Concierge Program Survey

 The City is seeking your feedback regarding your experience receiving the Business Development Concierge service.  Your feedback will be used to help us understand how to make this service the best it can be.  Your feedback is very valuable to us.  


Your participation in this survey is voluntary.  Individual responses will be kept confidential. Non-identifiable summaries of responses may be developed and shared publicly.  For questions regarding the collection, use and disclosure of this information,  please contact jeanette.bax@burlington.ca The survey is available in print, alternative formats or with communication support by contacting getinvolved@burlington.ca

1.  

How was your most recent experience with the City of Burlington?

2.  

Did the Concierge service make your process easier?

3.  

Would you recommend the City of Burlington to a friend or colleague after receiving Concierge support?

4.  

What support did you receive from the Concierge (check all that apply):

5.  

After using the Concierge service, how does your experience with the City of Burlington compare to other municipalities?

6.  

If you compared your most recent experience with the Concierge service to a time when you were not offered this service, how do your experiences compare: