Better Transit

As Burlington's population continues to grow, moving around your city should be easy and convenient whether you choose to travel on f­oot, by car, bicycle or on Burlington Transit.

Establishing a grid network to meet the mobility needs of­ the city’s population over the next 20 years is not something that will happen overnight, but there are improvements to our current transit service we can make in the short term that will help lay the stepping stones of­ what is to come.

In 2019, Burlington Transit will recommend to Burlington City Council a f­ive-year business plan that will help begin the development o­f a new transit network and level of­ transit service in the city.

The goal ­of the new level of­ transit service will be to

  • Increase frequency and reliability of­ bus service
  • Focus service on the city's most heavily traveled streets
  • Create better connections with other major transportation systems like GO rail service
  • Improve the com­fort and convenience o­f taking transit.


As Burlington's population continues to grow, moving around your city should be easy and convenient whether you choose to travel on f­oot, by car, bicycle or on Burlington Transit.

Establishing a grid network to meet the mobility needs of­ the city’s population over the next 20 years is not something that will happen overnight, but there are improvements to our current transit service we can make in the short term that will help lay the stepping stones of­ what is to come.

In 2019, Burlington Transit will recommend to Burlington City Council a f­ive-year business plan that will help begin the development o­f a new transit network and level of­ transit service in the city.

The goal ­of the new level of­ transit service will be to

  • Increase frequency and reliability of­ bus service
  • Focus service on the city's most heavily traveled streets
  • Create better connections with other major transportation systems like GO rail service
  • Improve the com­fort and convenience o­f taking transit.


  • Better Transit: Help shape the city’s future transit system at upcoming open house sessions

    5 months ago

    Burlington Transit is looking for feedback from the public to help the city work towards a better transit system. Transit riders and non-riders are invited to attend two upcoming open house sessions taking place in March and April to help shape the future of Burlington’s transit system.

    March Drop-In Open Houses – Future Planning
    The March drop-in sessions will focus on the future vision for Burlington Transit. As the city’s population grows, the development of the transit system will play an important role in ensuring people can move around the city easily. Share input on:

    · Frequency of service

    ·...

    Burlington Transit is looking for feedback from the public to help the city work towards a better transit system. Transit riders and non-riders are invited to attend two upcoming open house sessions taking place in March and April to help shape the future of Burlington’s transit system.

    March Drop-In Open Houses – Future Planning
    The March drop-in sessions will focus on the future vision for Burlington Transit. As the city’s population grows, the development of the transit system will play an important role in ensuring people can move around the city easily. Share input on:

    · Frequency of service

    · Peak service hours

    · Key travel destinations

    · Transit connections in the GTHA.

    Dates:
    Monday, March 18
    - 3 to 6 p.m., City Hall 426 Brant St.
    Wednesday, March 20 – 11 a.m. to 2 p.m., Central Arena, 519 Drury Ln
    Thursday, March 21 – 6 to 9 p.m., Tansley Woods, 1996 Itabashi Way

    **************

    April Drop-In Open Houses – Proposed September 2019 Changes
    The April drop-in sessions will provide an opportunity to share feedback on transit changes proposed for September 2019, including changes to routes and the relocation of all transit stops at the Burlington GO station to the south side.

    Dates:
    Monday, April 8
    – 11 a.m. to 2 p.m., Central Arena, 519 Drury Ln
    Tuesday, April 9 – 3 to 6 p.m., City Hall, 426 Brant St.
    Thursday, April 11 – 6 to 9 p.m., Tansley Woods, 1996 Itabashi Way







  • Schedule Changes - January 2019

    8 months ago

    Thank you to our Burlington Transit customers who contacted us with questions about route and schedule changes that were made in September and November of 2019.

    As a result of your feedback, Burlington Transit will introduce improvements to Routes 1, 2, 5, 11, 21, 81, 87 and 101 on Jan. 6, 2019.

    • Route 1: Schedule adjustments to improve transit rider connections to other Burlington Transit routes
    • Route 2: Schedule adjustments to better service Brant St.
    • Route 5: Buses for Route 5 will wait at the Downtown Terminal to improve transit rider connections to other Burlington Transit...

    Thank you to our Burlington Transit customers who contacted us with questions about route and schedule changes that were made in September and November of 2019.

    As a result of your feedback, Burlington Transit will introduce improvements to Routes 1, 2, 5, 11, 21, 81, 87 and 101 on Jan. 6, 2019.

    • Route 1: Schedule adjustments to improve transit rider connections to other Burlington Transit routes
    • Route 2: Schedule adjustments to better service Brant St.
    • Route 5: Buses for Route 5 will wait at the Downtown Terminal to improve transit rider connections to other Burlington Transit routes
    • Route 11: Route 11 will add one morning trip leaving the GO 407 Carpool Lot, add one evening trip departing Appleby GO, and adjust one afternoon trip to improve transit rider connections at GO stations
    • Route 21: Late-night schedule leaves Appleby GO station on the hour to improve connections at the Burlington GO station
    • Route 81: Route 81 will add another morning trip leaving Burlington GO at 5:24 a.m.
    • Route 87: Schedule adjustments to improve connections with Route 1
    • Route 101: Early morning schedule adjustments for better connections with Route 21 and 81

    Visit the Schedules and Maps page to view route guides.

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  • Schedule Changes - Nov. 4, 2018

    10 months ago

    Starting Sunday, Nov. 4, 2018, Burlington Transit is changing schedules for routes 3, 5, 6, 11, 12, 21, 25, 80, 81, 83 to improve bus arrival times and connections.

    Changes include:

    • To ensure routes remain on schedule
      • Routes 5 and 80 will operate as separate buses and riders must transfer between Routes 5 and 80 at the Burlington GO station at 2101 Fairview St.
      • Routes 6 and 11 will operate as separate buses and riders must transfer between Routes 6 and 11 at the GO 407 Carpool lot on Dundas Street, west of Walkers Line
      • ...

    Starting Sunday, Nov. 4, 2018, Burlington Transit is changing schedules for routes 3, 5, 6, 11, 12, 21, 25, 80, 81, 83 to improve bus arrival times and connections.

    Changes include:

    • To ensure routes remain on schedule
      • Routes 5 and 80 will operate as separate buses and riders must transfer between Routes 5 and 80 at the Burlington GO station at 2101 Fairview St.
      • Routes 6 and 11 will operate as separate buses and riders must transfer between Routes 6 and 11 at the GO 407 Carpool lot on Dundas Street, west of Walkers Line
    • More frequent buses along Brant Street. Riders can take Routes 3 or 5 between downtown and the Burlington GO station
    • Route 12 will operate on a 30-minute schedule all day
    • Schedules for Routes 11, 21, 25, 81 and 83 will shift by 5 minutes to improve connections at GO stations.

    Visit the Schedules and Maps page to view route guides.



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  • September 2018 - Route 1/1X and Route 101 Changes

    about 1 year ago
    Downtown hamilton route 101 2018 08 13 web 2
    Burlington Transit is working to build a better transit system. To help improve the reliability of Route 1/1x and Route 101, the following changes are being made, effective Sunday, Sept. 2, 2018.

    Route schedules are not affected by these changes.


    Route 101 Express

    Starting on Sunday, Sept. 2, 2018, Route 101 will become an express route between Hamilton and Burlington and will make fewer stops.

    In Hamilton, Route 101 will stop at

    • York Boulevard at Queen Street N.
    • York Boulevard at Bay Street N.
    • Catherine Street N. at King William Street
    • King Street at James Street
    • ...
    Burlington Transit is working to build a better transit system. To help improve the reliability of Route 1/1x and Route 101, the following changes are being made, effective Sunday, Sept. 2, 2018.

    Route schedules are not affected by these changes.


    Route 101 Express

    Starting on Sunday, Sept. 2, 2018, Route 101 will become an express route between Hamilton and Burlington and will make fewer stops.

    In Hamilton, Route 101 will stop at

    • York Boulevard at Queen Street N.
    • York Boulevard at Bay Street N.
    • Catherine Street N. at King William Street
    • King Street at James Street

    From Hamilton, Route 101 to Burlington GO will travel directly to Plains Road West at Waterdown Road and will then make all regular stops to the Burlington GO station.

    Route 101 to Hamilton will stop at Plains Road West at Waterdown Road and travel directly to its next stop at York Boulevard at Queen Street South.


    Route 1/1x - Fewer Stops

    As of Sunday, Sept. 2, 2018, Route 1/1X will make limited stops on York Boulevard and Plains Road West, between Gorton Avenue and Dundurn Castle.

    To ride the Route 1/1X, please proceed to one of the following stops:

    • Plains Road West at Gorton Avenue
    • Plains Road West at Royal Botanical Gardens (RBG) Main Building
    • Plains Road West at Botanical Drive
    • York Boulevard at Plains Road
    • York Boulevard at RBG Rock Garden
    • York Boulevard at Old Guelph Road
    • York Boulevard at Dundurn Castle


    Route 1X to Hamilton

    Waterdown Road Route Change

    Starting Sunday, Sept. 2, 2018, Hamilton-bound Route 1X into the Aldershot GO station will turn north on Cooke Boulevard.


    Burlington-bound Route 1Xwill continue to turn left at Waterdown Road to go to the Aldershot GO station.

    Customers wishing to ride the Hamilton-bound 1X to the Aldershot GO should proceed to the new bus stop at Masonry Court at Waterdown Road or Plains Road at Cooke Boulevard.

    Route 1 does not go to the Aldershot GO and continues its regular route along Plains Road.



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  • March 2018 Survey Results

    about 1 year ago

    Between March 5 - 26, 2018, Burlington Transit collected public feedback through an online survey. A total of 867 responses were received.

    Survey Results - Highlights

    Of those that completed the survey, 92% live in Burlington; 53% work in Burlington; 60% are transit riders; and 37% are non transit riders interested in riding transit in the future.

    Key trends

    Throughout the survey responses, customers told us they are looking for:

    • Higher frequency of buses
    • Extended hours to get them home from work and evenings out
    • Routes that are...

    Between March 5 - 26, 2018, Burlington Transit collected public feedback through an online survey. A total of 867 responses were received.

    Survey Results - Highlights

    Of those that completed the survey, 92% live in Burlington; 53% work in Burlington; 60% are transit riders; and 37% are non transit riders interested in riding transit in the future.

    Key trends

    Throughout the survey responses, customers told us they are looking for:

    • Higher frequency of buses
    • Extended hours to get them home from work and evenings out
    • Routes that are efficient and compete with car trip times
    • Better timing of connections within the city and with GO trains.

    Services

    The respondents that use Burlington Transit, rated our services as:

    Very Good

    Fair

    Poor

    • Finding bus schedule/times
    • Accessibility for persons with disabilities
    • Cleanliness of buses
    • Comfort of buses
    • Safety and security
    • Transit operators
    • Location of bus stops
    • Bus arriving on time
    • Cleanliness of bus shelters
    • Comfort of bus shelters
    • Connections provided to other transportation systems, e.g. GO station
    • Wait time for buses
    • Ease of transferring between bus routes

    Fares, trip planning and where people go

    • More respondents use the PRESTO card than cash to pay for their bus trips
    • Respondents do their trip planning using:
      1. A downloaded PDF schedule
      2. Google Trip Planner
      3. Burlington Transit Planner
      4. Schedule signs posted at bus stops.
    • Top destinations for riders included the GO stations, the mall and their work
    • Top destinations for non-riders included the GO stations, the mall and restaurants


  • Burlington for Accessible Sustainable Transit - 2018 Transit Users' Forum

    about 1 year ago

    On Saturday, April 21, 2018, over 100 people attended the 2018 Transit Users’ Forum. Presenters at the forum included Sue Connor, Director of Burlington Transit, The Honourable Eleanor McMahon, MPP for Burlington, and members of the Burlington For Accessible Sustainable Transit (BFAST) group.

    Participants in attendance learned about:

    • Where Burlington Transit is going in the future
      • Burlington Transit developing a new business plan
      • Increasing frequency of buses
      • Improving trip times
      • Moving to a grid like network
      • Providing better connections.
    • What riders can expect to...

    On Saturday, April 21, 2018, over 100 people attended the 2018 Transit Users’ Forum. Presenters at the forum included Sue Connor, Director of Burlington Transit, The Honourable Eleanor McMahon, MPP for Burlington, and members of the Burlington For Accessible Sustainable Transit (BFAST) group.

    Participants in attendance learned about:

    • Where Burlington Transit is going in the future
      • Burlington Transit developing a new business plan
      • Increasing frequency of buses
      • Improving trip times
      • Moving to a grid like network
      • Providing better connections.
    • What riders can expect to see now
      • New Transit staff and additional buses
      • Transit service on the south side of the Burlington GO station in 2019
      • Improved customer service and communication.

    View Burlington Transit’s Presentation

    View BFAST 2018 Forum page