2021 Community Survey

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Results of the 2021 Community Survey will provide the City with information about resident satisfaction with City services. The survey results will also indicate methods of public involvement residents prefer (and if they feel they are part of the decision-making process), resident feedback on value of City services for taxes and municipal property tax preference (increase, decrease, maintain), public opinion on City information and communication and transit related questions.

Starting the week of September 13th, Burlington residents will be called by random selection and will be asked the same questions that are found in this survey on this page.

This online survey gives residents whose telephone numbers were not chosen an opportunity to share their input.

The survey will close on Oct. 15, 2021 at 11:59 p.m.


Results of the 2021 Community Survey will provide the City with information about resident satisfaction with City services. The survey results will also indicate methods of public involvement residents prefer (and if they feel they are part of the decision-making process), resident feedback on value of City services for taxes and municipal property tax preference (increase, decrease, maintain), public opinion on City information and communication and transit related questions.

Starting the week of September 13th, Burlington residents will be called by random selection and will be asked the same questions that are found in this survey on this page.

This online survey gives residents whose telephone numbers were not chosen an opportunity to share their input.

The survey will close on Oct. 15, 2021 at 11:59 p.m.


  • Online Survey is Open Starting September 13

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    The online survey is open starting September 13th. In addition, there will be 750 telephone surveys completed; 125 households in each ward. A combination of land and cell phone numbers will be contacted by random selection. The caller ID for the survey will show the phone number: 1-877-392-0956.

Page last updated: 25 November 2021, 13:50